Filed under: Home Entertainment, Storage, Networking

It’s no secret that HP MediaSmart Server owners have been having an awful time getting their device to operate correctly, er, at all since HP loosed its most recent software update on July 21st. In order to make sure owners have a solution implement its best damage control tactics, HP’s own Director of Marketing for the Connected Entertainment group has put out a statement informing users that the problems (slow console shown above) are more than a figment of their imagination. Furthermore, the so-called solution is to simply “install each update one at a time, independently,” because clearly HP cannot be bothered to fix a problem it helped create. Oh, it gets better. HP is also aware that PacketVideo (bundled with the update) “no longer supports media streaming to Sony’s PlayStation 3,” so it simply encourages owners to surf on over to a third-party website and hack up the PV database in order to get things back to normal. Jump on past the break for the patently ridiculous letter in its entirety.

[Image courtesy of Within Windows]

Continue reading HP responds to MediaSmart Server issues, offers no real solution at all

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This entry was posted on Tuesday, July 29th, 2008 at 8:27 pm and is filed under Networking.You can follow any responses to this entry through the RSS 2.0 feed.You can leave a response, or trackback from your own site.